Need help with GratitudeCouple? We're happy to assist.
Contact us
Email [email protected] — we aim to respond within 2 business days. If something isn't working, tell us your iPhone model, your iOS version, and what you were doing when it happened, so we can help faster.
Common topics
Account & sign-in — create an account with your email; reach out if you have trouble signing in.
Syncing — your saved content syncs to your account across your devices once you're signed in.
Deleting your account — Settings → Delete Account permanently removes your account and data.
Devices — the App is designed for iPhone; sign in with the same account to see your content on another device.
Languages — the App is available in English.
Purchases & refunds
Cancelling a subscription — on your device, open Settings → your name → Subscriptions. You keep access until the end of the period already paid for, and deleting the App does not cancel a subscription.
Paid, but the upgrade isn't showing? — make sure you are signed in to the same Apple ID you bought with, and to the same account in the App, then tap Restore Purchases in the App.
Refunds — Apple handles App Store refunds: request one at reportaproblem.apple.com. We can't issue them directly, but we're glad to help.
Free and paid features
Free forever: the daily appreciation, the mutual reveal, Say thanks, the braid and its knots, this week's rhythm, pairing and invites, reminders and quiet hours, the gentle nudge, and the last 30 days of your archive with search. Plus adds the reading of your own history: every note the two of you have ever exchanged, On this day, what you each tend to notice, and a monthly keepsake built from your own words.